Scott Thompson, Ph.D.
Associate Professor
Department of Marketing
Education
Ph.D. in Business Administration (Marketing), Arizona State University
B.A. in Political Science, University of New Orleans
Research Interests
Brand Communities, Online Customer Interaction, Brand Relationships, New Product Adoption, Word of Mouth Behavior, Marketing Strategy
Professional Experience
- Research Analyst, W.P. Carey School of Business, Arizona State University (2000 - 2005)
- Research Analyst, Arizona Prevention Resource Center, Arizona State University (1999)
- Web Developer and Consultant (1997 - 1999)
- American Cancer Society, Phoenix
- Nabo Chemical Company, Naperville, IL
- Presbytery of Chicago
Publications and Media Placements
Thompson, Scott A., James M. Loveland, and Katherine E. Loveland (2019), 鈥淭he Impact of Switching Costs and Brand Communities on New Product Adoption: Served- Market Tyranny or Friendship with Benefits,鈥� Journal of Product & Brand Management,
Thompson, Scott A., James M. Loveland, and Iana A. Castro (2019), 鈥淔rom rumor to release: Does product release influence WOM in brand communities dedicated to technology products?,鈥� European Journal of Marketing,
Thompson, Scott A., Andrew M. Kaikati, and James M Loveland (2018), 鈥淒o brand communities benefit objectively under-performing products?,鈥� Journal of Business & Industrial Marketing, 33(4), 457鈥�465
Berendt, Johannes, Sebastian Uhrich, and Scott A. Thompson (2018), 鈥淢arketing, get ready to rumble鈥擧ow rivalry promotes distinctiveness for brands and consumers,鈥� Journal of Business Research, 88, 161鈥�172
Honors and Awards
- Best Practitioner Paper Award, 2014 Annual Frontiers in Service Conference
- Best Paper Award, 2013 Consumer Brand Relationships Conference
- Best Paper Award in Consumer Psychology and Behavior Track, 2011 Summer AMA Conference
Professional Organizations and Associations
- American Marketing Association
- Phi Kappa Phi (Member)
Community Work and Service
- City of Phoenix Community Development Block Grant (CDBG) Panel (2009)